PINE MOOR Terms and Conditions
We request that a maximum of 6 people stay at the villa during the rental period. A minimum of one member of the party must be over 21 years of age and the person filling out the booking form and paying the initial down payment must be a member of the party occupying the villa. The villa will be available from 4pm on the day of arrival and must be vacated by 11.00am on the day of departure. There are no pets permitted in the villa and you are asked not to smoke inside the home. In addition you must allow the owner and their agent's reasonable access to the property to carry out any essential maintenance during your stay. All local calls are free, however long distance calls can be made using a calling card system, available at Winn Dixie and other local stores in units of $5.00.
Payment An initial payment of £100.00 (sterling) must accompany the booking form, which is non refundable. The outstanding balance of the rental price must be paid in full 8 weeks prior to the rental start date. A refundable security deposit must also be paid to the value of £250.00 2 weeks prior to the rental start date, which will be refunded back to you within 20 working days of departure from the home after our Management Company has accounted for any breakages, shortages, damage or excess utility bills during the rental period.
If you wish to cancel the booking, you must inform the owner or Management Company immediately by telephone, followed by written confirmation. In such circumstances we reserve the right to recover the rental charges as follows:
6/8 weeks notice - 25% of the total rental charge
4/6 weeks notice - 50% of the total rental charge
Less than 4 weeks notice - 75% of the total rental charge
If the security deposit has already been paid, this will be refunded back to you.
In the event that we are forced to cancel your booking due to events outside our control, we reserve the right to cancel the booking at any time and will only be liable to refund monies already paid by you.
Care of the home
In the event of any breakages, losses or damage to the property please inform the Management Company immediately. You may be liable to pay the full cost of any breakages, losses or damages to the property. Our home is very special to us and we ask that you take good care of it for the duration of your stay and leave it in a tidy condition on the day of departure. No cleaning of the home is necessary, as the home will be fully cleaned between lets. Thank you.
We strongly recommend that you and the members of your party purchase an adequate insurance policy for the duration of your stay.
Please observe the safety rules listed in the information book held in the villa and please ensure that you fit the pool baby guard provided if there are small children in the party to ensure child safety at all times. In addition please use only the plastic plates, beakers etc provided when dining in and around the pool area
Our local management company are available 24 hours, 7 days per week for anything that you may require during your stay.
In addition to the standard tea / coffee / creamer welcome pack, we can arrange to have the fridge stocked with your favourites and other essentials upon your arrival. Please ask for details.
Should you have any special requirements, you will be able to detail these on the booking form. We will endeavour to meet your needs, however, certain requests may incur additional charges and certain requests may, unfortunately, be unavailable. We will contact you with the specific details following receipt of your booking form.